Shipping policy
Shipping Policy
At Banarasii, every saree is a reflection of centuries-old craftsmanship and heritage. We take utmost care in ensuring that your handcrafted masterpiece reaches you safely and securely.
Order Processing
All orders are processed within 1β3 business days after payment confirmation.
For made-to-order and exclusive handloom pieces, weaving and finishing timelines may vary depending on the complexity of the design. Such products will have their estimated production timeline mentioned on the product page.
Shipping Within India
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Complimentary shipping on all prepaid orders across India.
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Orders are typically delivered within 3β7 business days after dispatch, depending on the destination.
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Remote locations may require additional transit time.
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A tracking link will be shared via email and/or SMS once your order has been dispatched.
International Shipping
We proudly ship Banarasii creations worldwide.
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International shipping charges, customs duties, and applicable taxes may vary by destination country.
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Delivery timelines generally range between 7β15 business days after dispatch.
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Customers are responsible for any customs duties, import taxes, or local charges levied by their respective countries.
Handloom & Made-to-Order Creations
Many of our sarees are meticulously handwoven by skilled artisans and may require 30β45 days of craftsmanship before dispatch. These timelines will be clearly mentioned on the respective product pages.
We appreciate your patience as true luxury and authentic handloom artistry cannot be rushed.
Order Tracking
Once your order is shipped, you will receive a tracking number via email and/or SMS to monitor your shipment's progress.
Shipping Delays
While we strive to meet all delivery timelines, occasional delays may occur due to:
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Natural calamities
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Public holidays
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Customs clearance procedures
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Courier partner disruptions
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Unforeseen logistical challenges
Banarasii shall not be held liable for delays caused by circumstances beyond our control.
Incorrect Shipping Information
Customers are requested to carefully review their shipping details before placing an order. Banarasii cannot be held responsible for delays or losses resulting from incorrect or incomplete shipping information provided at checkout.
Damaged Package
In the rare event that your package arrives visibly damaged, please contact us within 48 hours of delivery with clear photographs of the package and product so that we may assist you promptly.
Contact Us
For any shipping-related queries, please contact our customer support team at:
Email: wecare@banarasii.in
We are committed to making your Banarasii experience seamless, secure, and memorable.